S M Arifuzzaman
About Skills Experience Contact
IT Support • Systems • User Assistance

S M Arifuzzaman

IT support technician with hands-on experience in user support, Windows environments, and network fundamentals.

Focused on solving technical issues efficiently while providing clear and professional user assistance.

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Paris, France Available for internship English • French • Bengali
Portrait of S M Arifuzzaman
Professional profile
FocusIT support, systems, networking
StatusOpen to IT support opportunities
CertificationGoogle IT Support
LinkedIn headline recommendation: IT Support Technician (TIP) | Windows, Networking, User Support | Seeking Internship
Recruiter Snapshot

Available for IT support roles

Based in Paris and open to on-site, hybrid, or support-focused technical opportunities.

Core value

Reliable technical support

Calm, structured troubleshooting with clear communication and practical user assistance.

Credential

Google IT Support Certified

Backed by formal training in systems, troubleshooting, networking, and support workflows.

About

Professional profile with a clear support focus

I am currently training as a Technicien d’Assistance Informatique (TIP). My work and studies focus on end-user support, Windows environments, troubleshooting, and core network services such as DNS and DHCP. I bring a practical, structured approach to technical issues, and I value reliability, clarity, and calm communication when helping users.

User support

Support for Windows 10 and 11 workstations, issue diagnosis, setup assistance, and user-facing problem resolution.

Systems & networks

Basic administration knowledge across Active Directory, DHCP, DNS, Windows Server setup, and virtual machine environments.

Work style

Organized, adaptable, and team-oriented, with a strong preference for clear communication and dependable follow-through.

What I Can Do

Practical support I can bring to a team

      Skills

      Technical strengths and professional qualities

      Technical skills

      Professional strengths

      Practical Experience

      Examples of how I approach support work

      User support case

      Diagnosed and resolved technical issues using core tools such as ping, ipconfig, and nslookup, while guiding users clearly through each step.

      System setup

      Installed and configured Windows environments, checked system functionality, and helped ensure stable setup for everyday use.

      Experience

      Relevant experience and training

      Education & certifications

      Learning path built for modern support roles

      Education

        Certifications & languages

          Contact

          Ready for interviews, conversations, and internship opportunities

          If you are looking for a motivated IT support trainee with user support awareness, systems fundamentals, and a calm, professional approach, I would be glad to connect.

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